Xfinity allows users to download and view a ton of different streaming apps. These apps range from the ever-popular Netflix to Discovery Plus. These apps provide exclusive content that is targeted to specific audiences. Those who love the Discovery channel often ask, how do I get Discovery Plus on my Xfinity TV?

Taking advantage of this streaming app is a great way to watch exclusive content, and your favorite Discovery shows at the click of a button. It may not be easy to figure out how to get your Xfinity set up to allow you to do this, though. Keep reading to learn how to download the Discovery App, how to log in to the platform and select a plan, and troubleshooting tips.

How to get Discovery Plus on Xfinity TV

Xfinity is a cable provider with a twist. They have updated their platform to allow users to access different streaming apps with their hardware. This means users do not need multiple streaming sticks to get the job done and enjoy different apps. The question typically becomes, how do I download Discovery Plus to Xfinity? Simply follow these steps:

  • Go to Discovery Plus and select a plan.Create an account and subscribe to the plan you choose.Turn on your Xfinity device and select Apps after pressing the Xfinity button on the remote.Scroll until you see Discovery Plus, then click launch.Sign in.

As soon as you sign in to your Discovery Plus account, you’ll be able to search through and watch all your favorite shows and discover new ones. If you do not modify the settings to do something different, the app will keep you logged in permanently.  This allows anyone in the household to easily switch it on with a remote and enjoy the shows.

Selecting a Plan

Discovery Plus has multiple plan options for its users. These options make it so customers can choose which one fits their needs and budget. Although the plans feature very similar offerings, one main difference is ad support. The following two options are the plans currently offered by Discovery Plus:

  • Discovery+ – This plan has a 7-day free trial. Its cost is $4.99 per month. It includes over 60,000 shows to stream but has ads built into the platform.Discovery+ (Ad-Free) – this plan has all the great features that the basic plan offers but without all of the ads. The premium price for this subscription plan comes out to be $6.99 per month.

While both plans are great, it really comes down to convenience. The basic plan will work fine if you do not mind watching ads and have the extra time to enjoy them. If you despise ads or do not have the time to sit and watch them, then it would be better if you subscribed to the more expensive, ad-free version of the plan. Either way, the price is very agreeable.

Discovery+ Isn’t Working

Sometimes the Discovery+ app will stop working out of nowhere. This can be for a wide array of reasons. Technology is known for its occasional faults, and this application is no different from the rest. This means that you will likely find yourself Googling some troubleshooting tips at one point or another. Here are some great options to start with when you get stuck.

Check the WiFi Connection

One popular culprit for issues with streaming apps is WiFi. If your WiFi has gone down or the connection is not strong enough, it will prevent the app from functioning properly. To fix this, reset your router and modem. Wait a few minutes, and then try to relaunch the app. In most cases, this will fix the problem immediately, and you will be watching your shows again.

Certain modems will work best with Xfinity, so you may need to change your modem if you continuously have connection problems.

Check Your Login Credentials

Another common problem users will encounter log-in issues. A user may be logged out of the platform, and it will stop functioning appropriately. Try logging back into the app on the TV and launching it again. If it says you are logged in, log out, shut down the app, relaunch it and then sign back in. This is a great way to refresh the system to get it to work again.

Check Your Hardware

The hardware, or Xfinity box, in this case, may stop working randomly. This can happen if the equipment is older, shorts, or has an accident (for example, the kids knock it over). Sometimes users do not even notice a broken box until they go to stream. Go check it out and ensure all the lights are glowing appropriately. Try giving it a quick reset to refresh the system.

Check Your Firmware

Software and firmware can always cause an issue. If the app is not running the latest software, the previous version may shut itself down. This is due to safety standards and protocols. Ensure that the app is updated in the settings via a secure WiFi connection. Once the app is updated, try to relaunch it and see if it works properly again.

Discover the Discovery+ App on Xfinity

Although there isn’t a deal going on right now, the Discovery+ app is affordable on its own. It provides great content for those who enjoy nature, documentaries, animals, and more. So if you are interested in it, take the leap, download it and subscribe today. It is a great addition to your Xfinity TV plan.